LiveOps Software Engineer

Kongregate brings fun to the world! As a leading blockchain game developer and architect of gaming portal Kongregate.com, we are a community of creators driven to share our passion with the world. Our mobile games--Animation Throwdown, Bit Heroes, and surviv.io-- have been downloaded hundreds of millions of times! We’ve joined forces with Chile-based studio, Gamaga, and together we’re pouring our community-driven spirit into exploring the future of gaming and are diving headfirst into web3 technology. We’re fearlessly exploring what’s currently possible and what could be the future of the gaming industry. Our Blockchain team is moving a million miles a minute to lead the way into this exciting new world and we want you to join us! Summary Working with general supervision, the LiveOps Software Engineer is an individual contributor working on support tasks related to server setup, updates, and deployment of games created and published by Kongregate. Contributors in this role are seen as autonomous and can pick up new tools and languages quickly. It is important to have a strong grasp of computer science fundamentals and how they apply to making games, as well as a desire to support customers and resolve technical issues. You will work closely with the technical leads, architects, and product managers to make sure quality and business objectives are achieved. This role will have a direct impact on the product; pushing new features on a consistent cadence. LiveOps Software Engineer Responsibilities • Develop best of class games on mobile and web enabled devices using Unity, C#, Java, SQL on Unix based operating systems • Creates and pushes features that align with product objectives autonomously • Uses project management tools • Works closely with the producer to accomplish sprint goals • Breakdown specs and tasks into logical components • Identifies bugs and issues with the codebase • Participate in code reviews. • Proficient in mobile platform development with experience shipping games for Android and IOS devices. • Solve problems in live operations • Able to work autonomously with direction • Writes code 95-100% of the time LiveOps Software Engineer Qualifications • A bachelor’s degree in Computer Science, Engineering or other related technical discipline. • A minimum of 3 years software engineering experience, which should ideally include customer support, ticket solving, and/or LiveOps experience • Advanced English speaking skill and comfortable interacting frequently with team members located in the US and globally. • Professional experience working in game or mobile development is highly preferred. • Working knowledge of client and server interactions, including troubleshooting experience. • Working ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease. • Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities. • A good understanding of Java, PHP, XML, SQL, • Proficient at using an OOP language such as C++/C#/Javascript or equivalent • Some familiarity with game engines and tools such as Unity or Unreal is preferred • Proficient at picking up new tools and languages quickly • Able to interact with clients professionally while resolving customer support tickets Location and work arrangements: This role is situated in our Santiago, Chile office but open to candidates across Latin America. Employees local to Santiago will work in a hybrid environment and are expected to report into the office 1-2 days a week. Outside of the local area arrangements to be fully remote can be made. Kongregate is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.